E-mail Address
(User-id)
Password
Forgot your userid or password?
EBSS Home
Register as a New User
Search for:
Solicitations
Bid Results
Supplier Postings
Category List
Small Business Certification for the SEED Program
Home
Print
Help
Solicitations
Solicitation Number :
*
150156.PE
Solicitation Status :
Closed
Solicitation Title :
RFP for Unified Messaging Solution
PP Name :
Pam Easter
Phone :
916-732-5624
Email :
peaster@smud.org
Summary
Documents
Electronic Bid
Bidder Info
Supplier Postings
High Level Category Group(s) :
Material, Equipment, Supplies;Services
Help
Category(s) :
Computer, Software ;Services, Computer
Map to Bid Opening :
SMUD Headquarters
Type :
RFP - Services (Request For Proposal)
Department :
Information & Technology
Broad Class :
Professional Services
Deadline Date:
6/1/2015
Time:
5:00 PM
Duration :
3 + 1 + 1 Years
Work Location :
SMUD HQ
Licenses Required :
Description :
PLEASE SEE RFP DOCUMENT FOR A COMPLETE SCOPE OF SERVICES. SMUD’s existing Unified Messaging platform is at end-of-life. SMUD is seeking proposals for Unified Messaging platforms that meet the requirements set forth in this RFP. This new system will support existing and future SMUD business initiatives while integrating with SMUD’s Avaya Aura VOIP platform, Microsoft Exchange and Microsoft Lync. This bid is solely for a Unified Messaging platform and this solution should be installed and accepted by SMUD no later than 11/30/15. It is expected that SMUD’s existing Avaya VOIP telephony infrastructure will remain the call processing platform. The messaging platform functionality will need to: • Provide the ability for callers to leave voice messages for users of the Avaya platform. • Allow users to retrieve messages through a telephony user interface (Octel Aria TUI required). • Allow users to retrieve messages through mobile and web interface methods. • For mobile users, allow users to retrieve messages using the personal assistant hands free functionality. • Support indication of a pending (new) message(s) on the user’s Avaya telephone via the Message Waiting Light. • Integrate to SMUD’s Microsoft Exchange to allow users to access their messages through the Microsoft Outlook client (Unified Messaging). • Integration with the Microsoft Exchange/Outlook calendar for location and availability awareness. • Provide for an alternate secure message store outside of Microsoft Exchange while providing the ability to restrict message access and forwarding on a user-by-user basis. • Integrate to SMUD’s Microsoft Lync 2013 Server for presence awareness. • (Future capability) Include a speech-enabled automated attendant that can transfer callers to users of the proposed messaging platform as well as additional users that are still on SMUD’s legacy PBX platform. The auto attendant platform will need to support multi-level menus and also support the ability to transfer to non-user (departmental) phone numbers. • Support find me/follow me services. • Provide notification to SMS or Email devices, with escalation, when a new message is received in the user mailbox. This should be configurable using time-of-day logic. • (Future capability) Support IP fax-based receipt and transmission (receive fax into email box/messaging solution and fax-from-the-desktop). • Provide a high level of redundancy where the loss of any single component will not disable the capability to receive messages from callers. • (Future capability) Support for transcribing voice mail messages into text.
Tech Contact :
Phone :
Email :
Pre Bid Conference:
Yes
Date :
5/21/2015
Time :
9:00 AM
Conference Attendance:
Recommended
Location:
See Documents
Address:
See Documents
Instructions:
There will be an online pre-proposal conference only. No pre-proposal conference will be held onsite at SMUD. To attend: ------------------------------------------------------- Meeting information ------------------------------------------------------- Date: Thursday, May 21, 2015 Time: 9:00 am, Pacific Daylight Time (San Francisco, GMT-07:00) Meeting Number: 802 407 178 Meeting Password: Contract1 ------------------------------------------------------- To start or join the online meeting ------------------------------------------------------- Go to https://smud.webex.com/smud/j.php?MTID=mff1ace3431560cb3a41a4c8e69e505c4 ------------------------------------------------------- Audio conference information ------------------------------------------------------- To receive a call back, provide your phone number when you join the meeting, or call the number below and enter the access code. US TOLL FREE: +1-855-749-4750 US TOLL: +1-415-655-0001 Toll-free dialing restrictions: http://www.webex.com/pdf/tollfree_restrictions.pdf Access code:802 407 178 ------------------------------------------------------- For assistance ------------------------------------------------------- 1. Go to https://smud.webex.com/smud/mc 2. On the left navigation bar, click "Support". To add this meeting to your calendar program (for example Microsoft Outlook), click this link: https://smud.webex.com/smud/j.php?MTID=m3c1979defa115b3862c39b913e2da533 To check whether you have the appropriate players installed for UCF (Universal Communications Format) rich media files, go to https://smud.webex.com/smud/systemdiagnosis.php. http://www.webex.com
Help
Click on link to view a specific solicitation document or select checkboxes and then click (Download) to save selected files on your computer
Description
File Format
Document Type
Select
All Solicitations
RFP 150156PE Document
Adobe PDF
Solicitation
RFP 150156PE Sample Contract
Adobe PDF
Solicitation
RFP 150156PE Word Fill-In Forms
Solicitation
All Bid Results
Notice of Intent to Award
Adobe PDF
BidResults
Help
Electronic Bidding is not available for this solicitation. Please see the solicitation documents for instructions on how to respond.
Help
Edit Column
Delete Column
Company Name
Contact
City/State
Phone Number
Email
SEED Verified
Edit
Delete
Carahsoft Technology Corp.
Jack Dixon
Reston,
703.871.8500
sales@carahsoft.com
Edit
Delete
Deltek
State andLocalAnalyst
Herndon,
703.707.3500 3576
statelocalresearch@deltek.com
Edit
Delete
fgkld
kasturi parab
rfgfdfgd,
123-123-1236 365
parabkasturi@gmail.com
Edit
Delete
Cetan Corporation
Maka Morris
Chesapeake,
757-548-6420 102
maka.morris@cetancorp.com
Edit
Delete
Tripp Lite
Robert Mallard
,
650-773-8807
robert_mallard@tripplite.com
Edit
Delete
SMUD
Fernando De Melo
Sacramento,
916-732-5425
fernando.demelo@smud.org
Edit
Delete
AgreeYa Solutions
Ajay Kaul
Folsom,
916.294.9900
ajay.kaul@agreeya.com
Edit
Delete
PRIME VENDOR, INC.
Not Available
Not Available
Not Available
Not Available
1 of 4 Prev
Next
Help
You must log in to create or edit postings.
Table control