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Solicitation Number :
*
180022.JR
Solicitation Status :
Closed
Solicitation Title :
SAP OpenText Professional Services
PP Name :
Jenny Richards
Phone :
916-732-4881
Email :
jenny.richards@smud.org
Summary
Documents
Electronic Bid
Bidder Info
Supplier Postings
High Level Category Group(s) :
Services
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Category(s) :
Services, Computer
Map to Bid Opening :
See Documents
Type :
RFP - Services (Request For Proposal)
Department :
Information & Technology
Broad Class :
Professional Services
Deadline Date:
2/16/2018
Time:
5:00 PM
Duration :
3 Years
Work Location :
Licenses Required :
Description :
The Sacramento Municipal Utility District (SMUD) is soliciting proposals from qualified companies that have the experience and ability to provide qualified staff to implement and support an SAP Document Presentment by OpenText v.16 solution for invoice bill print. SMUD has successfully installed the software (SAP Document Presentment by OpenText v.16) in our production environment. The current solution has been designed to translate our energy customer invoice Raw Data Interface (RDI) file from SAP into an XML format for digital presentation to our customers. Our next phase (Task 1 under the contract) involves a bill print redesign of this data using the OpenText solution for document presentation. Our project to implement the document presentment solution is in flight and the proposer will be expected to join the project at the development phase. Additionally, due to the critical nature of the customer facing bill print process, the proposer will provide resources post implementation to consult with SMUD staff as we build up our internal expertise in maintaining the new technology in-house and to support additional tasks on an as needed basis. SMUD intends to award one contract for a three-year period. Proposer is expected to begin project work for Task 1 on April 2, 2018. The invoice bill print project must be implemented in our production environment by mid-September, 2018. Ongoing support for Task 1 stabilization will be required on an as needed basis through 12/31/18. The full scope is included in the attached document.
Tech Contact :
Phone :
Email :
Pre Bid Conference:
Yes
Date :
2/7/2018
Time :
9:00 AM
Conference Attendance:
Recommended
Location:
On-Line only (SKYPE)
Address:
Instructions:
An Online Pre-Bid Conference is scheduled for 9:00 A.M. Wednesday, February 7, 2018.