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Solicitation Number :
*
190029.JR
Solicitation Status :
Closed
Solicitation Title :
CANCELLED - Employee Relations Case Management Solution
PP Name :
Jenny Richards
Phone :
916-732-4881
Email :
jenny.richards@smud.org
Summary
Documents
Electronic Bid
Bidder Info
Supplier Postings
High Level Category Group(s) :
Services
Help
Category(s) :
Services, Computer
Map to Bid Opening :
See Documents
Type :
RFP - Services (Request For Proposal)
Department :
Information & Technology
Broad Class :
Professional Services
Deadline Date:
5/9/2019
Time:
5:00 PM
Duration :
3 + 2
Work Location :
Licenses Required :
Description :
The purpose of this RFP is to solicit fixed-price proposals for an off-the-shelf software to replace SMUD’s existing Labor and Employee Relations case management tools and systems (SAP and Excel spreadsheets) for managing and tracking compliance complaints, internal investigations of compliance/policy violations (e.g. EEO – harassment, discrimination, retaliation, etc.), discipline and other personnel actions/events, labor-management processes, and grievances/arbitrations. This project will identify a new Labor and Employee Relations Case Management platform that meets business requirements, implement the new platform, identify, update and revise impacted business processes, and train affected staff. The Proposer selected will provide the software, licensing, maintenance agreements, and will assist SMUD project staff in requirements, design, installation, configuration, integration, and deployment of a new case management platform. SMUD will only consider Software-as-a-Service (“SaaS”) and off-the-shelf software solutions. On premise solutions will not be considered.
Tech Contact :
Phone :
Email :
Pre Bid Conference:
Yes
Date :
4/17/2019
Time :
2:30 PM
Conference Attendance:
Recommended
Location:
On-Line only (SKYPE)
Address:
Instructions:
Web-Ex information can be found in the RFP document